Effective date: April 9, 2026
Santuri LLC (“Santuri,” “we,” “us,” or “our”) operates the website santuri.io and provides a managed AI personal assistant service. This privacy policy describes how we collect, use, and protect your information.
We collect information that you provide directly, that is collected automatically, and that is accessed through authorized third-party integrations.
Account information — your name, email address, phone number, Telegram username, and contact preferences provided during onboarding.
Service data — emails, calendar events, tasks, contacts, and other content you authorize your AI assistant to access and act upon on your behalf.
Usage data — how you interact with your assistant, including message history, instructions, preferences, and interaction patterns.
Payment information — billing details including name and billing address, processed through our third-party payment provider. We do not directly store your credit card number or full payment credentials.
Device and technical data — IP address, browser type and version, device information, operating system, and general location data collected automatically when you access our website.
We use the information we collect to:
— Provide, operate, maintain, and improve the AI personal assistant service.
— Process your transactions and send related administrative communications.
— Facilitate account creation and authentication.
— Respond to your requests, inquiries, and provide customer support.
— Monitor and analyze usage trends to evaluate and improve the service and your experience.
— Protect the service against fraud, abuse, and unauthorized access.
— Send you service updates, security alerts, and support messages.
— Comply with legal obligations and enforce our Terms of Service.
We do not sell, rent, or trade your personal information to third parties.
Your AI assistant integrates with third-party services (such as email providers, calendar services, and messaging platforms) only with your explicit authorization. We access these services on your behalf using secure, revocable credentials.
We share data with the following categories of third-party service providers who assist us in operating the service:
— Cloud infrastructure and hosting providers.
— AI model providers (for generating assistant responses and actions).
— Payment processing.
— Error monitoring and application performance services.
— Communication services (for notifications and alerts).
These providers are subject to their own privacy policies and data processing terms. We select providers we believe maintain reasonable security practices, but we cannot guarantee the practices of third-party providers.
We may also disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We implement reasonable technical and organizational security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. All data in transit is encrypted using TLS, and data at rest is encrypted where supported by our infrastructure providers.
However, no method of electronic transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security. You acknowledge that you provide your information at your own risk.
We retain your information for as long as your account is active or as needed to provide the service, fulfill the purposes outlined in this privacy policy, and comply with our legal obligations.
If you cancel your subscription, we will make commercially reasonable efforts to delete your service data within a reasonable timeframe following cancellation, unless we are required by law to retain it for a longer period (such as for tax, legal, or regulatory compliance). Some data may persist in backups or logs for a limited period before being overwritten.
We may retain anonymized or aggregated data that cannot be used to identify you for analytical purposes indefinitely.
Depending on your location, you may have certain rights regarding your personal information, including the right to:
— Access the personal information we hold about you.
— Request correction of inaccurate or incomplete personal information.
— Request deletion of your personal information.
— Withdraw consent where processing is based on consent.
— Revoke your assistant’s access to any connected third-party service at any time.
To exercise any of these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Our website may use cookies and similar tracking technologies to collect technical and usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the website but will not affect the operation of the AI assistant service.
The service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.
We may update this privacy policy from time to time. We will notify you of material changes by email or through the service. The "Effective date" at the top of this page indicates when the policy was last revised. Your continued use of the service after any changes constitutes acceptance of the updated policy.
If you have questions or concerns about this privacy policy or our data practices, contact us at [email protected].