Effective date: April 9, 2026
These terms of service (“Terms”) govern your use of the services provided by Santuri LLC (“Santuri,” “we,” “us,” or “our”), including the website at santuri.io and the managed AI personal assistant service. By using our service, you agree to these Terms.
Santuri provides a managed AI personal assistant that handles tasks such as email management, calendar scheduling, task tracking, and other productivity workflows on your behalf. The assistant operates via Telegram and integrates with third-party services you authorize.
The service includes an onboarding session, ongoing AI assistant operation, and support. The specific capabilities and features of the service may change over time as we improve and update our technology.
You must be at least 18 years old and capable of entering into a binding agreement to use our service. By subscribing, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete.
You are responsible for maintaining the confidentiality and security of your account credentials and any third-party service access you grant to your assistant. You are fully responsible for all activities that occur under your account, whether or not authorized by you.
You agree to notify us immediately at [email protected] if you suspect unauthorized access to your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.
You agree not to use the service to:
— Violate any applicable local, state, national, or international law or regulation.
— Send spam, phishing messages, or other unsolicited or harassing communications through your assistant.
— Process, store, or transmit material that infringes on the intellectual property rights of any third party.
— Attempt to access systems, data, or accounts you are not authorized to access.
— Interfere with, disrupt, or place an undue burden on the service or its infrastructure.
— Use the service for any illegal, fraudulent, or harmful purpose.
— Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the service.
We reserve the right to suspend or terminate your access at our sole discretion, without prior notice or liability, if we believe you have violated these terms or if your use poses a risk to us, our service, or other users.
The service is billed monthly at the rate displayed on our website at the time of subscription. Payments are processed through our third-party payment provider. You authorize us to charge your payment method on a recurring basis until you cancel.
We reserve the right to change our pricing at any time. We will provide you with at least 30 days’ notice before any price change takes effect. Your continued use of the service after the price change constitutes your agreement to pay the updated amount.
You may cancel your subscription at any time by contacting us at [email protected]. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial billing periods, and all fees paid are non-refundable except as expressly set forth in these Terms or as required by applicable law.
We reserve the right to modify, suspend, or discontinue the service (or any part thereof) at any time, with or without notice, and without liability to you. We do not guarantee that the service will be available at all times or that it will be uninterrupted, timely, secure, or error-free.
We perform routine maintenance and backups but assume no liability or responsibility for any loss or corruption of data. You acknowledge that it is your responsibility to maintain appropriate backups of your data.
THE SERVICE USES ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING MODELS TO GENERATE RESPONSES AND TAKE ACTIONS ON YOUR BEHALF. YOU ACKNOWLEDGE AND AGREE THAT:
— AI-generated output may be inaccurate, incomplete, misleading, or inappropriate. You must independently verify any information or actions before relying on them.
— The assistant may take actions on connected third-party services (such as sending emails, scheduling events, or modifying data) based on its interpretation of your instructions. You are solely responsible for reviewing and approving these actions.
— Santuri does not guarantee the accuracy, reliability, completeness, or timeliness of any AI-generated output or action.
— Santuri is not liable for any decisions you make, actions you take, or consequences that arise from relying on AI-generated output, including but not limited to financial loss, reputational harm, missed communications, or data loss.
— AI models are provided by third-party providers and may change, degrade, or become unavailable without notice. We are not responsible for changes in the quality, availability, or behavior of underlying AI models.
THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SANTURI LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, SANTURI LLC MAKES NO WARRANTY OR REPRESENTATION THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; OR (E) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM SANTURI OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SANTURI LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.
THIS INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING FROM: (A) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (B) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; (C) AI-GENERATED OUTPUT OR ACTIONS TAKEN BY THE ASSISTANT; (D) ANY INTERRUPTION OR CESSATION OF THE SERVICE; OR (E) ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE THAT MAY BE TRANSMITTED THROUGH THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE LESSER OF: (A) THE TOTAL AMOUNT YOU PAID TO US DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00 USD).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold harmless Santuri LLC and its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:
— Your use of or access to the service.
— Your violation of these Terms.
— Your violation of any third-party right, including any intellectual property, privacy, or proprietary right.
— Any content or data you provide to or transmit through the service.
— Any harmful, fraudulent, or illegal act directed toward any third party through your use of the service.
— Any claim that actions taken by the assistant on your behalf caused damage to a third party.
All rights, title, and interest in the Santuri service, including its software, branding, documentation, and all related intellectual property, remain the exclusive property of Santuri LLC. These Terms do not grant you any right to use our trademarks, logos, or other brand features without our prior written consent.
You retain ownership of your data and content processed through the service. By using the service, you grant us a limited, non-exclusive license to access, process, and store your data solely for the purpose of providing the service to you.
We may terminate or suspend your account and access to the service immediately, without prior notice or liability, at our sole discretion, for any reason, including without limitation if you breach these Terms.
Upon termination, your right to use the service will immediately cease. We will delete your service data within 30 days of termination unless we are required by law to retain it. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
These Terms are governed by the laws of the State of Washington, without regard to its conflict of law provisions. You agree that any dispute arising out of or relating to these Terms or the service shall be resolved exclusively in the state or federal courts located in King County, Washington, and you consent to the personal jurisdiction of such courts.
You agree that any cause of action arising out of or related to the service must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Santuri LLC regarding the service and supersede all prior agreements, understandings, and communications, whether written or oral.
We reserve the right to modify these Terms at any time at our sole discretion. We will notify you of material changes by email or through the service. Your continued use of the service after the revised Terms take effect constitutes your acceptance of the changes. If you do not agree to the new Terms, you must stop using the service.
If you have questions about these Terms, contact us at [email protected].